Wednesday, December 28, 2011
Kendaliers Sing-a-Long Exemplifies Life at Kendal
Then I discovered that another of the Kendal bloggers, Reed Browning, had written a blog about the Kendaliers. Upon reviewing it I found that his excellent description of the event provided the perfect background for my observations. Since we were going to have a double take on the event, I decided it was worthy of more than one picture and so published three as a separate blog.
Now as to what struck me in addition to all that Reed reported. What I noted first of all was that it was a packed house. Attendance was far in excess of that of the other seasonal things on our calenda. We filled all of our folding chairs. Then we dragged additional chairs out of the adjacent dining room and library. The lobby was filled and people were seated down the halls in both directions as well as in the library. Those arriving at the last minute had to either sit on the floor or stand.
What brought out the largest crowd we've had for any of the other seasonal events? I believe it was the fact that it was that special thing about Kendal. The Kendaliers were made up of both residents and staff. That's what is so special about Kendal. It's the way that the residents and the staff relate to one another. We work together on committees. We plan and carry out special events together. We see each other as individuals who matter. We respect one another. We are on a first name basis. We care about each other. We do it in so many ways. And so when we had a Christmas concert and sing-a-long we wanted to be there all at the same time in so far as it was possible.
It's one of the reasons I give thanks that I chose to come live at Kendal at Granville.
Kendalier Pictures
Tuesday, December 20, 2011
The Kendaliers
Wednesday, December 7, 2011
Better Late than Never
Our meal is served from eleven to three that day making it possible for us to eat a very leisurely meal. The menu is fabulous. So much so that when someone asked my daughter-in-law where she was going for Thanksgiving Dinner and she said she was going to eat with her mother-in-law who lived at a CCRC, and that person said, "Oh that's too bad," my daughter-in-law replied, "Oh no, it's a wonderful place to eat for Thanksgiving, we love the food there. It was our choice to eat there instead of at home.' The fact that my family which includes my son, his wife and two sons - one just beginning college and one a sophomore in high school, all of whom like to come here so we can enjoy the meal together has a lot to do with making it something I'm very thankful for.
Our menu offered two soups - one a wonderful crab and corn chowder and the other a delicious roasted butternut squash soup. In addition to the usual mixed greens salad with assorted dressings there were four special salads - broccoli cole slaw, a fresh fruit salad, lemon Seven Up salad and a tomato avocado salad. The main entrees consisted of honey glazed ham, baked filet of sole with seafood stuffing and white wine sauce, and the traditional roast turkey. My daughter-in-law told me the sole was really scrumptious and from the number of helpings my son and grandsons had of the ham I know it hit the spot. The sides included mashed potatoes, praline sweet potato casserole, corn bread stuffing, green bean casserole, creamed pearl onions, and cranberry sauce. Of course, there was plenty of gravy. My daughter-in-law also told me that the sweet potato casserole was very tasty.
As if all that were not enough for desser we had a wide assortment of pies and cakes crowned with a luscious chocolate cherry cobbler and warm bread pudding with caramel sauce. As always cookies and ice cream and assorted beverages were on hand. Who could ask for anything more?
One of the nice things that the dining department does is check ahead of time to see who has family coming. Tables are then set up and reserved so that when a family comes in they can be seated together without a great deal of rearranging of tables to get all of the family together. There are also dining personnel available to help those who need assistance and to keep the tables cleared of used dishes.
Oops I almost forgot to mention that the dining room also makes sure that the tables are set with tablecloths and special cloth napkins. In addition the dining room is decorated so that you don't feel like it's an institution but a very special dining spot suitable for a family gathering. Add i tall up and you can see that the Dining Department is one for which I am very grateful here at Kendal
The many other things I'm thankful for here at Kendal are the convenience of housekeeping and maintenance services, drivers to take us to medical appointments, the caring staff, and the chance to live with a community of people who believe in the Kendal values.
Friday, October 28, 2011
Reading Rocks at the Library
Wednesday, October 19, 2011
Above and Beyond
It all began at one of the annual meetings which administrative staff hold with residents to discuss our concerns regarding Kendal services. These small group sessions allow us to share with administration our concerns and to make suggestions about changes we would like to see in the services available to us. Over the five years that I have lived here the outcomes of these sessions have proven to me how sincere our administration and staff members are in trying to make this a great place to live. During the course of one discussion I learned that I could ask to have the washer/dryer combo in my apartment changed to one that would make it easier for me to see and operate the controls.
The standard issue washer/dryer combos have the controls at the top. When you are as short as I am which is under four feet ten, you can't see the top of the control where the On indicator is located. If you are lucky, you get it right on your first try at turning the washer on. More often than not you end up making several frustrating attempts before succeeding unless you go get a step stool to stand on it so you can see the control. That's a bit of a nuisance since there is no convenient place to keep the step stool near the washer/dryer. So I was pleased to receive word that the maintenance department had a machine with controls located below the dryer ready to install in my apartment.
It so happened that I was confined to my apartment that day because I had a very bad head cold. From where I was sitting in my living room I could see what was happening as the exchange of machines took place. As I watched I realized how much above and beyond the call of ordinary work the installer had to go. First there was the difficult job of getting the old one out of the cubby hole in the bathroom where it was. After managing to wiggle it out and disconnect it and remove it to wherever it went, the replacement washer/dryer was brought in.
Now the real fun began. The installer had to get behind it in that small space unlit by direct light so that he could make the necessary connections to power and water. And they had to be exactly right or it wouldn't work or there might be floods or who knows maybe even worse as you read the warnings about the dangers of fire from improperly installed exhausts. The next step was to push the washer/dryer combo partially back into the space with only inches to spare on all sides except the front. At one point when I looked up all I could see were the feet and legs of the installer as he lay on top of the dryer reaching over the back to finish making the connections. It was then quite obvious to me just how far above and beyond these fellows go for us at times.
As he was leaving my apartment I thanked him for installing the washe/dryer. I told him that I did appreciate the fact that it would now be much easier for me to do my washing and commented that I couldn't help noticing what extraordinary maneuvering it took to do the job. His matter of fact response was that they called that "the belly roll" which indicated to me that they just take that sort of thing in stride as a part of what they do for us routinely. I call it going "above and beyond" when you have to crawl up on top of a washer/dryer combo and hang over the top in a space that is just big enough to accomodate the equipment being installed.
And this is but one example of the sort of thing that our staff does that is above and beyond.
Consider staying over night when there is a storm so they will be sure to be here the next morning to make breakfast. Or taking meals to cottages and villas when the weather makes trips to the community building treacherous. Or the time a few years ago when we had a power outage that lasted for several days, the housekeeping staff came around and helped us deal with the problems created by the food that was thawing in our refrigerators. Need I say more? Kendal is a great place to live because of a staff that takes going "above and beyond" as a matter of routine.
Friday, October 14, 2011
Latest Book Group Event
Some of us thought the stories, "Rothchild's Violin", "Lady with the Dog", and "In the Cart", depressing and pointless. Carol explained that an engaging plot is not always necessary, that a story can be told for other reasons, and that we can enjoy vivid descriptions, find hidden symbolism, and learn about the history and issues of the day. So we had a good discussion about the fact that plot is not always the basis of good writings, and that sometimes in a good book or story, it seems as if "nothing happens."
Two years ago our assignment was to read "Crime and Punishment" by Dostoevsky which was hundreds of pages and very difficult to plod through because the story was about a dysfunctional man who lived in poverty before the revolution. Last year we read "Anna Karenina" by Tolstoy which was easier to read because of the romance and the social life of the upper class. We always find it amazing when Carol uncovers for us meanings we would never have found on our own.
Next month we will read "Unbroken", a true story about World War II, as told by Laura Hillendbrand. We hope that the two men in our book group who fought in that war will enlighten us. So far, our group of twenty or so, have read sixty- some books over the past five years and look forward to more. We occasionally have a local professor to help us understand but mostly we just rely on each other's understanding. We have a good time!
Eloise
Tuesday, September 13, 2011
Never Too Old to Learn
Hedda von Goeben with Students in Ceramic Lab |
Denison offers a Community Scholars program which grants persons 30 years of age or older the privilege of taking one course per semester as an auditor for a nominal fee. Various residents have taken advantage of this program from time to time in the six years since Kendal at Granville opened. What we saw happen this summer involves one of those persons in particular, Hedda von Goeben. The availability of the Community Scholars program was one of the reasons she chose to move here from her home in Connecticut. Hedda came here with a lifelong love of art which over the years had developed into an extensive knowledge and understanding of a wide variety of art forms. As soon as she moved here in the summer of 2005 she registered at Denison for any class in the art department with an opening for a Community Scholar. She began with sculpture, then went into a class for life drawing, followed by a year of printmaking and painting and finally after waiting four years an opening appeared in her favorite - a ceramics class!
In September 2010 upon the occasion of a show in entitled "One Thing Led to Another" in the Bryant Art at Denison she wrote, "One thing has led to another and I have already registed for my eleventh semester in the Denison art department." Residents here who were familiar with her work admired her creations and were therefore delighted to learn that this summer something new and different would be offered through the Denison art department. Hedda would be given the opportunity to lead a class for fellow residents during the summer when students were off campus. Thus the student became the teacher.
Fortunately, as the person responsible for our display cabinet I was able to get them to share their creations with us for the month of September. I have also learned that they are looking forward to repeating their experience once again in January when the Denison students are again off campus. Obviously we are never too old to learn. See samples of displays from original exhibit below.
Saturday, August 27, 2011
Our August Seminar on Drinking
Monday, August 8, 2011
Names Are More Than Labels
Not so in most of our society. .Often the parents who named us as children spent many hours before our birth picking out our names. They may have looked up the meanings of names. No doubt they considered how a given name sounded with the family name. In some families an old family name is passed on from generation to generation. If you are lucky it's a well-loved name. Sometimes a son ends up with his mother's maiden family name as his middle name which is then passed on. Not infrequently that results in some odd middle names. e.g. Dingledorfer.
Then there are the times when the parents so want a boy and got a girl that the girl gets a feminized version of a boys name. A quick look at a list of class names over a period of years will reveal that names go through cycles of popularity. There were four Nancy's in my sisters class all though elementary and high school. Names may be picked from the Bible, movie stars, famous people, etc.
Nicknames become attached to some people and become better known than the names given to them by their parents. Some are closely related to the original such as Rob for Robert and Liz or Beth for Elizabeth. Others have interesting stories of origination.
What's in a name that makes it more than a label? My husband used to say that a person's name was his most precious possession. Our names give each of us our unique identity
Fortunately for those of us who live here at Kendal at Granville our staff recognizes that each of us are unique individuals. One important way they show this is by learning our names and then calling us by name whenever they come in contact with us. I am constantly surprised and delighted to note how quickly new employees learn the names of all of our residents. One place this is particularly evident is in the dining room. As we go through the line to get our hot food or as they see someone in need of help each of them calls us by name. It is a life affirming experience to be so recognized daily by our staff. It tells us that we matter to them. We may have numbers on our charts and in the accounting office, but all of the staff including the Finance Manager and the Billing Manager call us by name not by number.
Saturday, July 23, 2011
Groundbreaking!
Monday, July 4, 2011
Take Me Out To The Ballgame
Saturday, July 2, 2011
A Teddy Bear's Picnic - Living Among the Young at Heart
Friday, May 27, 2011
Voices of Love
One of my primary reasons for choosing to come to live at Kendal at Granville was the fact that I had come to know the reputation of Kendal communities for the quality of care. As a nurse who had taught geriatrics I had high expectations when I arrived. Now almost six years later I can say that I have not been disappointed. Largely this is due to what I think of as the many voices of love which exemplify the manner in which the underlying Quaker value of respect for others is shown here.
If anyone doubts that love still exists I would invite them to visit here and observe carefully the many ways in which love abounds. I not only see it and hear it in many ways every day, but I feel it as well. It is evident in the common ordinary actions of both staff and residents
It may be in the careful manner a young caregiver feeds a patient who needs help with eating. Often it's seen as a therapist walks slowly alongside a resident recovering from knee surgery. I felt it when the therapists turned some of our required exercises into games thus making them less tedious. Many times it is evident in the words of encouragement which keep us motivated when the going is rough. Other times I have detected it in the voice of one of our young aides coaxing a patient out of bed when they are reluctant to get up for needed exercise
I've observed it in the simple act of a friend nightly taking a cookie to a an old college buddy who is no longer able to come to the dining room for meals and staying with him for a brief visit. I've seen it reflected by a friend offering to shop for another resident who didn't feel quite up to par. Often it's demonstrated by a spouse pushing his/her life partner in a wheelchair so they can be together for activities
It can be heard in the voice of one resident reading to a another resident whose vision no longer allows her to read for herself. Or overheard when a husband or wife patiently explains once more what's offered on the menu when a spouse can't quite remember what's just been said.
It may be heard in the sound of familiar melodies being played on the piano after dinner by a talented residents willing to share her talent. One night as I went down the hall towards the mailboxes to get my mail I met first one person singing and then another humming the melody they had just heard in the lobby on their way back to their respective apartments having caught the spirit of that same music.
In the summer it may be evidenced by an able bodied resident going outside to pick a bouquet of flowers thus bringing inside a bit of the outside for a less able person. One person quietly shows her love for people by doing mending and alterations without accepting anything for her time and effort except a simple thank you.
Yes, this is a place full of love and loving deeds done quietly without fanfare - the kind of love that makes the world truly a better place to live - especially our world here at Kendal.
WELCOME DIVERSITY
Our Kendal at Granville is diverse in that we come from all over the United States, Europe, and Australia. However, we are all white and mostly Christian in culture if not religion. I remember at one of our membership meetings someone asked our director why we couldn't just be happy the way we are. The late Dr. Sylvester said that our lives would be so much richer in may ways, that we would learn from each other and have fuller and more interesting lives. Most of us agree that it is healthy and enriching but what do we do when we live in a homogeneous community like Granville, Ohio?
Three years ago Kendal Corporation asked that each community have a committee devoted to diversity and inclusion. Our Granville committee, made up of staff and residents, started meeting in April, 2008. The first few meetings resulted in this mission statement: The mission of the Diversity Committee is to assist in building community that celebrates and draws from the cultures, backgrounds and experiences of all Kendal residents and staff. We will work together to invite a diverse population and encourage inclusiveness among all community members."
So we planned speakers and events that expanded our knowledge and understanding.
So now, in December we celebrate Hanukka with the ceremonial lighting of the candles at sundown on each of the Hanukka nights. We do this in the lobby which has a big Christmas Tree and manger scenes as well as a Kwanza display. This coming holiday season we plan to learn more about Kwanza and properly celebrate this event. The other days we celebrate are Cinco de Mayo and International Day. We even celebrated the Chinese New Year with egg dishes and Chinese Lanterns. Black History Month, February, was celebrated with exciting African Dance brought to us by an African American Professor and his students from Denison's Dance Department. We plan to observe Gay Pride Month by having a couple come to speak to us who were welcomed as the first gay couple at another Kendal Community. Last fall a professor from Yemen talked to us about the experiences of Muslim families in America. Dr. Shiels, a Professor of Indian American Studies at OSU has made us aware of Indian Mounds near us and introduced us to Native Americans living in the area.
These programs have been very well attended and the comments afterward tell us we need to keep doing what we are doing. We did complete a Diversity Climate Survey, given to us by Kendal Corporation. The response indicated that most people, not all, are in agreement with Kendal's philosophy in this endeavor. So we will continue these interesting programs and enjoy as we learn.
Wednesday, May 11, 2011
College Kids at Kendal
Last Saturday afternoon Kendal was the site of a sparkling inter-generational confab, as a dozen or so eighteen-and-nineteen-year-olds joined an even larger number of residents, all of them easily half a century older than their young guests, in swapping good thoughts and happy memories. The exchange was a magnificent demonstration of Kendal’s grand fortune in being located so close to Denison University.
Here’s the background to the event. A Philosophy professor at Denison named Audrey – we’ll all go by first names in this entry – offered a freshman course this semester on the philosophy of aging. The major writing assignment asked students to interview senior citizens about their views and philosophies of life. Perhaps half of the students used their grandparents as subjects, but the rest, not having access to grandparents, were linked with Kendal residents. The interviews that followed were based upon a broad outline of questions prepared by the students. Basically they involved asking each senior to talk about his or her life. Last Saturday’s session was a celebration of the success of the project, the course, and the organizing idea that lay behind it.
We began by arranging the seats in the room into a big circle. Audrey then asked us all to introduce ourselves, explaining that the students might use their self-selected class names. Many did precisely that, and in that way the residents came to know such students as Ace, Kimpossible, Tiresias, Touchdown, and Trey. Audrey herself was Wondergirl. By the end of the introductions the residents were all wishing that they could be back in college, with teachers as imaginative as Wondergirl was.
In the ensuing discussion, energized by cookies and punctuated by laughter and applause, residents were encouraged to relate off-beat tales about themselves, and we wound up learning all sorts of interesting facts about one another. In his youth, for example, John commandeered a steamroller as a prank. Marie had once been the oldest student in a nursing Master’s program in the country. Cy interrogated North Korean prisoners. Larry once sang the alto part of the Brahms Requiem while standing next to a “ten-foot” tall singer (we gladly tolerated a bit of hyperbole on this festive occasion). Margaret’s grandmother barely escaped an abduction at the hands of a mounted Apache brave.
It is a well-attested truth that senior citizens enjoy associating with busy and bright young people. (I have to note that I find using these various age-group-specifying terms to be a bit awkward.) We are cheered, inspired and heartened by such encounters. They remind us of our own yesteryears, of course, but they also give us grounds for being optimistic about the future of our country and of humankind, and they reinforce the truth of one of the great lessons of life: that even as many things in the world about us are changing, many of the most important elements of life endure. On this occasion we were also warmed by the many assurances from the students that our participation in the project and the friendships that had emerged from the interviews had been instructive and – at least in some instances – deeply important to the students.
Two final quotes are worth noting.
When asked what important lessons of life the residents might give the students, John offered the following: “Experience is what you get when you don’t get what you want.”
When asked whether she had enjoyed her participation in the project, Larry responded with a question of her own: “Who wouldn’t like talking about yourself for a full hour?”
I agree with both remarks. Our thanks go out to Wondergirl and her terrific students.
Saturday, April 23, 2011
Flower Art Show - Celebrating Spring
Monday, April 18, 2011
Brunch at Kendal
Sunday, April 17, 2011
The Kendal Bus
Sunday, March 20, 2011
Lecture on Archaeoastronomy
Dr. Michael Mickelson, J. Reid Anderson Emeritus Professor of Physics at Denison University, talked with Kendal at Granville residents on Wednesday, 9 March, about “Archaeoastromony.” Archaeoastronomy (also spelled archeoastronomy) is the study of how people in the past have understood phenomena in the sky, how they used phenomena in the sky and what role the sky played in their cultures.
The topic is one of local interest because the Newark Earthworks is some six miles to the East of Kendal at Granville. Granville also has a particular interest in the “Alligator Mound,” within the Village limits, and one of many small satellite circle mounds on the Kendal site – all part of the greater Earthworks complex. The Earthworks, which include the very large ‘octagon & circle’ [incorporates a golf course] and ‘great circle’ mounds, are attributed to the Hopewell culture dating some 2000 years before the present (BP). They have a complex lunar alignment, not discovered until about 1980. For more information, see http://ohsweb.ohiohistory.org/places/c08/greatcircle.shtml
Dr. Mickelson talked of sites all over the world that have solar and lunar orientations, notably Stonehenge and the Parthenon, and many of greater age, perhaps to at least 6000 BP. He did not discuss particular Egyptian or meso-American pyramids but they too have astronomical orientations.
It is curious that most temples and other important structures in Greece & Turkey have clear directional East/West axes – the rising and setting of the sun and moon – whereas Roman buildings are, in the main, without identifiable directional orientation, like ours; look at most of our curving sub-divisions. Some religious structures do still follow specific directional orientations.
Dr. Mickelson’s talk was part of an ongoing Speaker/Lecture series at Kendal at Granville with presentations occurring at least twice monthly. His presentation was based on his own work and that of his undergraduate students, primarily in the area of the eastern Mediterranean .
Sunday, March 13, 2011
Our Pool
Both residents and staff members may bring guests to the pool during designated hours.
Children who visit parents and grandparents here seem to particularly enjoy the pool. For youngsters its a great way to work off excessive energy. It's also a fun way to interact with grandparents in the pool and then when the grandparents get a little tired they can relax poolside while letting the "younguns" entertain them with their water antics. I know that my grandsons almost always tuck in their swim suits when they come here.
I personally have gained much from my experiences with our pool. First of all I found myself some how or other chairman of the Pool Committee for the first five years during which we were establishing the basic policies which now guide us in our use of the pool. That experience allowed me to use my organizational and administrative skills. I enjoy participating in the Water Wellness Class and have been a part of it since its inception when I haven't had to stay out of the water for health reasons. As a final step in the recovery process after my open chest surgery in 2008 I benefitted from physical therapy in the water. Also, I have spent some happy times in and around the pool with my grandsons and their parents just relaxing and having fun. So I for one am very glad we have this great facility here.
Tuesday, March 8, 2011
Dining at Kendal
We usually have our meal in the evening, but some residents prefer to have their meal at noon. Some nights we sit with friends at a small table, some nights we gather with lots of people around a big table, and sometimes, when we are not feeling especially social, we find a spot to be alone. And when there is an Ohio State game of any type anywhere, these diehard fans box up their dinner and take it home. In the evening we often have lovely piano music wafting through the dining room, a gift from D. Ellen.
The dining staff puts great effort into seeing that the food and service are of exceptional quality and that the food is nutritious. For this reason we have comment cards on the table. I am on the dining committee and once a month I and three other residents, and the chef, the dining room manager, and the general director of services, meet to read the comments. The rule is that the cards must be signed and the cards need to be dated. Sue, the chef, needs the date so that she can check her records to see who made the dish and what recipe was used. Often we get several comments that say the same thing, complimentary or not. But sometimes one resident will say the dish was great and another resident will write the opposite. If upon occasion some dish does not turn out well, I again think back to my own cooking and admit that occasionally I had a dish not turn out as expected.
The staff accomodates people who are vegetarians, people who have diabetes, gluten intolerance, lactose intolerance, or other special dietary needs. Sue, Stella, and Will are good listeners and want to please. I am most happy with our dining experience here at Kendal.
Tuesday, March 1, 2011
Who are "The Muggers"?
Wednesday, February 23, 2011
Quite a show
Our various Residents Association committees arrange for a lot of performers. Denison faculty speakers often come to Kendal. One of the best we have had took place Sunday in front of a good sized and enthusiastic audience. Stafford Berry , Jr and his accompanist, Terence Karn brought a company of Denison students to perform African Dance. Berry is a visiting professor at Denison. We also occasionally get speakers from Kenyon and Ohio State. As we have retirees from all three as residents, we have the necessary contacts.
This performance took place in the Heller room. Karn played, and explained, several drums. Berry got the audience involved, teaching us some native words and phrases. Although no resident actually danced, we did do movements and replied in the words he taught us.
The students were wonderful. There were about 8 dancers, only one a man. They came in costume and sang and danced. The dances were incredibly acrobatic. Although only two students were of African ancestry, they entered into the dance with obvious joy and enthusiasm. It was easy to see why Berry, although a native of Pennsylvania rather than Africa, is able to so inspire students.
It was a terrific afternoon for which we thank the Kendal Diversity Committee and Denison University,
Thursday, February 3, 2011
Our Drivers
Among the services which they routinely provide are weekly bus trips to the nearby supermarket for grocery shopping every Tuesday afternoon. They don't just drive the bus to and from the market but they assist those who need help with getting the groceries loaded into individual large containers on the bus for the trip home and then they help with getting the groceries to the individual apartments, cottages, and villas.
Likewise on Friday afternoons they provide a shopping trip to nearby stores according to the needs of those who have signed up for the trip. This may include stops at the library, the post office, the bank, the Indian Mound Mall, drug stores etc.
Arrangements can be made for them to drive the bus for groups attending concerts, plays, and other special trips such as to the Columbus Zoo. Depending on the distance and the purpose there may be a charge which is divided among the number requesting the service. There is no charge for group trips to the polls to vote or to view the Fourth of July parade or other similar Granville community events.
What I personally have come to appreciate most of all is the fact that we can schedule individual trips for health care appointments. There is no charge for trips within a twenty mile radius. Miles in excess of this amount are billed at the current IRS mileage rate. Transportation service for health related issues that exceeds two hours is billed at $10.00 per hour regardless of the appointment location.
I refer to our drivers as gentlemen because the men who hold this position are in deed gentle men. For example they assist those who need a steady hand getting in and out of the various vehicles used to transport us. They patiently load and unload walkers, rollators, and wheelchairs. They make sure safety belts are fastened. They accompany those who need help in getting to a particular office in a medical building or a department in the hospital. They either wait with us or leave a number that can be called for us where they can be reached to come back to pick us up. And they do it in a sensitive manner managing to maintain our dignity and keep us feeling safe no matter what the weather and traffic conditions.
I would be remiss if I failed to mention that this transportation system operates smoothly because of the efficiency with which our Facility Services Secretary handles the scheduling of all of the many requests for trips. We owe her a debt of gratitude for the skillful way in which she works out the problems which occur such as when times overlap. She takes it all in stride and in a calm manner works with individuals to make adjustments that will make it all work.
Greyhound used the slogan "Leave the driving to us." Here we can leave it to our drivers with confidence.
Wednesday, February 2, 2011
THE HELP
Please let me tell you a story about the "the help" at Kendal. Last night we had a forecast of freezing rain, ice, and snow. Many of the staff live some distance from Kendal and were worried about being able to get here in the morning. They worried about who would cook our meals and do other important tasks. So on their own, six staff people, including the chef, dining room manager, and housekeeping manager, volunteered to stay over night in an unoccupied residence. They had a sleepover for our benefit! Early this morning I heard the maintenance staff plowing and salting sidewalks. They will be vigilant all day. I know from experience that tonight, if we have more ice and snow, the dining and kitchen staff will call and ask if we would like our meals delivered.
We in turn are grateful, and try to express our appreciation and gratitude by being respectful in our interactions. Please and thank you are important as well as acknowledging that the staff cannot work miracles, even though I have seen them try. We have mutual respect. Part of this comes from the orientation we residents had when we first learned about Kendal. The new staff is given orientation classes on the "Kendal Way." Kendal, as a Quaker Community, is ultimately responsible for this way of life. In our booklet "Values and Practices", I quote : In all matters involving staff and community members, we strive for open communication and seek to preserve a sense of community." I am grateful for our community.