No, I'm not talking about religion. I'm talking about Kendal's fine maintenance service! At dawn today, March 27, Easter Sunday, our cozy cottage felt as cool as a cucumber. Sure enough, the programmable thermostat was calling for 72 degrees but it was reading only 63. And our normally very reliable furnace wasn't coming on.
I opened the circuit breaker panel cover and found that the furnace breaker was still engaged. It hadn't tripped. Nevertheless, defying logic, I turned it off and turned it back on again. The inducer blower came to life. Aha! Then 30 seconds later it went off. Awww…
I called the after hours maintenance number. Greg answered and I told him the problem. He came right over, looked over the situation, and played with the inducer blower a bit. That's the safety device that makes sure the furnace vent is working so combustion exhaust gases go up the flue and carbon monoxide doesn't come into the cottage. Greg got it working, got the furnace to come on, and said he'd go check to see if they had a spare replacement for the blower. Meanwhile the cottage rapidly heated up to temperature.
A few minutes later Greg returned with a new spare part in hand. He deftly proceeded to remove the old inducer blower, replaced it, tested its operation, and declared it working fine. Maybe it was 10 minutes, not more. And he left, with thanks for a great job. And my wife and I said to ourselves, if we were living at our former residence and the furnace wouldn't start on Easter morning, would we have a prayer of a chance of getting it going before Monday? We are SO glad we live at Kendal, where small inconveniences like this are taken care of quickly and competently, thanks to the well-trained and very able maintenance staff.
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